Terms and Conditions

Copyright Info

All content on Monty Don’s website is protected by copyright law. Any use for such purposes must properly credit the author or the photographer.

Any organisation or individual is welcome to link to Monty Don’s site. If you think your site is of particular interest to our audience. Monty Don sends occasional emails to let you know about changes to our site we believe will be of interest to you if you apply to be part of our Mailing List. If you no longer wish to receive emails, please send a removal request to us.

Condition

All books, unless otherwise stated, are in good condition. Where a book’s condition is less than good, we have given an indication of its defects. Items are priced accordingly. The dimensions of all of our products are advertised on the site so please check that you are happy with the size prior to ordering.

Delivery

As every book is personally signed, please allow up to 10 working days for UK delivery due to Monty’s filming and travel commitments. Delivery times for international orders may vary but each order is tracked and dispatched and may be subject to import duties and tax. Additional charges must be at the customer’s expense. Monty Don has no control over these charges and accepts no responsibility for any additional overseas costs.

Shipment within the UK is sent via Royal Mail’s second class service. Shipments outside of the UK will be sent via Royal Mail’s standard Airmail service.

Payment

All transactions are processed via Paypal and all major credit cards in pounds sterling.

Returns

Products may be returned if you notify us via email within 7 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. Monty Don is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days minus the costs of initial shipping and packing charges.

Damage

If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact Royal Mail or the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the Royal Mail, risk of loss passes to the customer.